311 Citizen Contact Center

311 is an easy-to-remember, easy-to-dial phone number for non-emergency local government services and information. Due to phone system limitations, 311 dialing may not be available in all areas of the county. For emergency calls, residents should continue to call 911.

Features of Pinal County 311

  • 311 dialing allows citizens to call one easy-to-remember number to access local government services and information within Pinal County.
  • Hours of operation are Monday through Friday, 8 am to 5 pm. The 311 Citizen Contact Center is closed on Saturdays, Sundays and holidays.
  • Information Specialists use a state-of-the-art database of information about local government that can be continually updated so the most current facts are available.
  • The 311 Citizen Contact Center takes service requests for a variety of county services and departments.
  • The 311 Citizen Contact Center can quickly incorporate real-time information when necessary for events like flooded streets, wildfires, or public health-related incidents.

Phone Numbers for Pinal County 311

  • In Pinal County call 311 (Due to phone system limitations 311 dialing may not be available in all areas of the county)
  • In Pinal County, call 520-509-3555
  • Outside of Pinal County, call 520-509-3555
  • Toll-free: 888-431-1311
  • Reminder: Call 911 for emergencies