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1. What is Pinal County 311 Citizen Contact Center?
2. Can I go online for information and services?
3. How will police, fire or medical emergency calls be handled?
4. What is the difference between 311 and 911?
5. Why 311?
6. Can I reach 311 if I am outside of the County?
7. Is the call to 311 free on my cell phone?
8. Can I call 311 from my VOIP phone?
9. What hours does the 311 call center operate?
10. What happens when I call 311?
11. When should I contact 311?
12. Will I need to give my name when calling or emailing?
13. What happens after I contact 311?
14. Can I still call a department directly if I know the number?
15. What happens if I live in the city limits of any of the cities/towns within Pinal County?
16. What happens if I call 311 during off-hours?
17. What about during emergencies – will 311 be on the job?
18. Can I call 311 about job openings in Pinal County government?

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1. What is the purpose of the Asbestos NESHAP Regulation?
2. What is the difference between demolishing a facility and renovating it?
3. What is a facility?
4. If I renovate several two family units, are the units defined as a facility?
5. Are mobile homes or mobile structures regulated by the Asbestos NESHAP?
6. Are Federal facilities regulated by the Asbestos NESHAP?
7. Are single-family private residences regulated by the Asbestos NESHAP?
8. How much asbestos must be present before the Asbestos NESHAP work practice standards apply to renovation projects?
9. How much asbestos must be present before the Asbestos NESHAP work practice standards apply to demolition projects?
10. If a facility is being demolished under an order of a State or local government because the facility is structurally unsound, and unsafe, do all the normal regulations covering demolitions apply?
11. If a facility is being demolished under an order of a State or local government, must all the debris be treated as asbestos-contaminated waste?
12. If a renovation site is abandoned, is the site still regulated by the Asbestos NESHAP?
13. What ACM materials must be removed prior to a demolition accomplished by burning?
14. How can I find someone to do the testing?

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1. What is a notification?
2. Is the owner of the building or contractor demolishing the building be responsible for submitting a notification?
3. To meet the 10-day waiting period do I give the start date of demolition or of the asbestos removal?
4. Does the 10-day notification requirement refer to calendar or working days?
5. When should a notification be revised?
6. I am demolishing or renovating a relatively new building. Do I still need an asbestos inspection?
7. Is moving a building regulated by the Asbestos NESHAP?

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1. Apache Junction Landfill Corporation
2. Arizona Public Service Saguaro Power Plant
3. Arizona Public Service Sundance Power Plant
4. Cactus Waste Systems, LLC
5. City of Casa Grande
6. City of Coolidge
7. Cowley Management LLC
8. Durham Regional Landfill, LLC
9. El Paso Natural Gas Company
10. El Paso Natural Gas Company Oracle Compressor Station
11. Foundation Building Materials, LLC
12. Frito-Lay, Inc
13. Hexcel Corporation, a Delaware Corporation
14. Kohler Co.
15. Republic Plastics, LP
16. Salt River Project Agricultural
17. Salt River Project Agricultural Improvement and Power District (SRP)
18. Solv Energy, LLC
19. Town of Superior

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1. Is the Pinal Airpark open to the public?
2. Are there tours offered at Pinal Airpark?
3. Can I take pictures at Pinal Airpark?
4. What happens at Pinal Airpark?
5. What is there to do a the Airpark now?
6. Was the CIA involved at the Airpark?
7. Is the military on the Airpark?
8. Where do the largest airplanes go to die in Pinal County?

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1. Why do I have to license my dog?
2. What happens if my dog or cat bites someone?
3. I have a problem with stray or feral cats. What can I do?
4. If I find a stray, what should I do?
5. What are your fees?
6. How do I get a license?
7. Why do animals adopted from PCACC need to be spayed or neutered?
8. How do I become a volunteer?
9. How do I become a foster?
10. Is PCACC a No-Kill Shelter?
11. How old do you have to be to adopt?
12. Can I adopt out of state?
13. What do I do about loose dogs in my neighborhood?
14. How do I report animal abuse or neglect?

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1. What is Full Cash Value?
2. What is Limited Value?
3. How is land determined?
4. How do I get agriculture status?
5. When an Appraiser visits properties, why aren’t property owners notified?
6. What does “improvement” refer to when I have not done any improvements to my property?
7. What are yard improvements or site additions?

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1. What is Business Personal Property?
2. How do I report Taxable Personal Property?
3. I received a Business Property Statement. What do I need to do?
4. Is a Business Property Statement a Notice of Value?
5. What if I disagree with the Notice of Value?
6. What is the current Personal Property Exemption? I operate several locations in Arizona, does the exemption apply to each location?

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1. How do I know if the Assessor’s Office has my Residential Rental Property Form on file?
2. If I rent my home do I need to notify the Assessor’s Office?
3. I need my Privilege Tax for my rental property, can you provide me with that information?
4. I filed a Petition for Review of Valuation, when will I received my decision?
5. What is a Parcel Number?
6. How can I see the rates for all the taxing authorities on my property?
7. How can I see what the tax levies are for the tax authority districts?

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1. How do I split my property?
2. I recently completed the minor land division process, how do I get Assessor Parcel Numbers for each lot?
3. Does a survey split my property at the Assessor’s office?
4. How do I combine two or more properties into one for assessment purposes?
5. How do I find the property lines, corners and the dimensions of my property?
6. How do I find my property’s legal description?

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1. What are Tax Area Codes and Tax Authorities?
2. What do I do if I think I am being billed for the wrong tax authorities?
3. Why did my taxes for a tax authority district change from last year?

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1. How can I observe Board of Supervisors sessions?
2. How do I address concerns to the board?

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1. Does the county offer grants to local non-profits?
2. How does a non-profit apply for a county grant?
3. Who is eligible to submit an application?

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1. What is the CDBG Program?
2. How Do I Apply for a CDBG Grant?
3. What areas if the county are eligible for CDBG funding?
4. What projects are eligible with CDBG funds?
5. What projects were funded with CDBG funds?
6. Who can apply for CDBG funds?
7. How do eligible organizations apply for CDBG funds?

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1. What is the ESG Program?
2. What areas of the county are eligible for ESG funding?
3. What projects are eligible with ESG funding?
4. What projects were funded with ESG funds?
5. Who can apply for ESG funds?
6. How do eligible organizations apply for ESG funds?

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1. What is the HOME Program?
2. What areas of the county are eligible for HOME funding?
3. What projects are eligible with HOME funds?
4. What projects were funded with HOME funds?
5. Who can apply for HOME funds?
6. How do eligible organizations apply for HOME funds?

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1. What is the owner occupied housing rehabilitation program?
2. Who is eligible to apply for housing rehabilitation assistance?
3. What work is eligible under the program?
4. How can a homeowner apply for services?
5. Do I have to pay for services?
6. Who do I contact for more information?

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1. What is a tribal gaming grant?
2. Who can apply for a tribal gaming grant?
3. How do eligible organizations apply for a tribal gaming grant?
4. How do I get the county’s support?
5. Where can I get information on Pinal County tribes?
6. What role does the county play in the tribal gaming grant process?
7. What role does the tribe play in the tribal gaming process?
8. What is the process to submit an application?

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1. What is a Consolidated Plan?
2. What is an Annual Action Plan?
3. What is an Analysis of Impediments to Fair Housing?
4. What is the Citizen Participation Plan?
5. What is the CAPER?
6. How do I suggest a project for my community?
7. How do I file a complaint regarding the programs?
8. How do I request an accommodation to attend a public meeting?
9. Who do I contact for more information?

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1. What is the organizational structure of the Internal Audit department?
2. What is the purpose of Internal Audit? How does it benefit the County?
3. What standards is Internal Audit held to?
4. What procedures or methodology does Internal Audit follow to conduct audits?
5. How do I access records of what internal audits have previously been performed for Pinal County?
6. How often does Internal Audit report on findings to the Audit Committee and Board of Supervisors?
7. How does Internal Audit determine which County operations will be audited during the year?
8. Why does Internal Audit report through the Board of Supervisors rather than through County Management?
9. How can I communicate with Internal Audit on potential issues or fraudulent activity that I have witnessed?

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1. What is the difference between a registered vendor and a contracted vendor?
2. Does Pinal County pay sales tax?
3. Where do I send invoices?

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1. How do I postpone a hearing ("request a continuance")?
2. What happens if I miss a hearing?
3. Where can I make a payment?
4. How do I get a pet license?

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1. What is the One Stop Shop?
2. I need a copy of a site plan. How do I get one?
3. What type of payment methods can the One Stop Shop accept?
4. I need a refund for a permit. How do I get this done?

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1. Who regulates sewer/sanitation services?
2. Do drywells have regulations about maintenance?
3. What are the rules concerning septic systems?

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1. What are the rules concerning septic systems?
2. What do I do if I wish to abandon a septic system?

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1. Who do I call for Blue Staking service?

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1. How do I schedule an inspection on my building permit or request a Certificate of Occupancy?
2. What editions of the building code has Pinal County adopted?

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1. Is there an age restriction of manufactured homes?
2. I want to put a storage shed on my property, do I need a permit?
3. How tall can I make a fence on my property?
4. I need my power company to place a power meter on my property. Is a permit required?
5. What are the regulations for placing a manufactured home in Pinal County?
6. How can I verify zoning on a property?
7. How do I know how many animals (livestock or horses) I can have on my property?
8. How many large animals (horses, cows, pigs, goats, etc.) can I have on my piece of land?
9. What types of activities fall under the noise ordinance?
10. What is the kiosk program?
11. Where can I get more information about code compliance and submit a complaint?

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1. Do drywells have regulations about maintenance?
2. Is there a setback for planting a tree or shrub?

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1. How do I contact various cities and towns in Pinal County?

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1. I need a copy of a site plan. How do I get one?
2. How can I divide my parcels and what are the requirements?
3. Is there a setback for planting a tree or shrub?
4. What is the Planning & Zoning Commission?
5. Can I name my street/roadway, and how would I apply for this name?
6. Is there a light noise ordinance in Pinal County?
7. What are the regulations for street numbers on my home?
8. What is the Comprehensive Plan?
9. What is zoning of property and who determines this?
10. How to I request for a Development & Land Use Change?

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1. How do I get my existing dirt road maintained by the County? And possibly chip-sealed or paved?
2. Where can I find information about up and coming Transportation Projects?
3. I have a suggestion for a future roadway paving or improvement project. Does the county have a transportation program that will consider public requests?
4. Help! My road is closed or is under construction: where can I find more information?
5. I represent a Utility Company or am a resident who would like to do work in Pinal County Right-of-Way – how do I apply for a permit to do work?
6. There’s a traffic sign that is down or missing (i.e. street name, stop sign, speed limit) or a traffic signal that is not working. Who should I call?
7. How do I get a street name sign placed on my road?
8. Who do I talk to about the speed limit on my road?
9. I want to request the placement of a new Traffic Signal?
10. Do I need a permit to move an oversized load or a mobile home?
11. How do I obtain a copy of drawings for a subdivision?
12. How do I find my home’s elevation certificate?
13. How do I find out my Federal Emergency Management Agency (FEMA) flood zone?
14. How do I Apply for a floodplain use permit?
15. How do I install a Manufactured Home in a Floodplain?

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1. What is the Pinal County noise ordinance?
2. What types of activities fall under the noise ordinance?
3. There’s a traffic sign that is down or missing (i.e. street name, stop sign, speed limit) or a traffic signal that is not working. Who should I call?

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1. How do I get utility service on vacant land?

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1. What is my zoning?
2. Can I operate a business from my home?
3. What are the restrictions on the keeping of animals?
4. What are the restrictions on the placement of sheds in residential yards?
5. What are my setback requirements?
6. Can I rezone my property?
7. Where can I request for a special permit?
8. Can I split my property?
9. What is a Site Plan Review and how do I schedule?

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1. Do I need to submit a work request for minor maintenance tasks?
2. How do I request a Work Request if I work in a courthouse or a leased location?
3. How do I request a missing key or repair a broken lock on a piece of office furniture or a filing cabinet?
4. Does Facilities Management provide tables and chairs for department meetings and events?
5. Our department wants to have furniture/staff/offices moved or relocated. Can Facilities Management assist us with our move?

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1. The Beginning of TIMP in 1986
2. TIMP Goals in the Early 2000s as it Faced Sunset

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1. Who is eligible to apply?
2. When am I eligible for reimbursement?
3. How much will I be reimbursed?
4. Which expenses qualify for reimbursement?
5. Do I have to attend an in-state school to be eligible?
6. What is the application timeline?

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1. What is the Library District?
2. How do I place a hold?
3. How do I renew an item?
4. What do I do if I'm having problems placing a hold request?
5. How do I get a library card?
6. How do I reset the PIN/Password on my library card?
7. How do I pay fines?
8. How do I log-on to the databases?
9. How do I request an item not in the Library District catalog?
10. How do I search for materials just at my local library?
11. Do Pinal County libraries have Wi-Fi access?
12. Once I’m at a library location, how do I access the wireless service?
13. How much will I have to pay to use wireless access at the library?
14. How do I check out a digital eBook or Audiobook?
15. I’m receiving phone calls and / or mail from the library for someone else, how do I make it stop?!

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1. How do I request a Medical Examiner report?
2. What if my family objects to an autopsy or wants an autopsy?
3. How long will it take to get the Medical Examiner report?
4. Where are my loved one’s belongings?
5. What if an agency calls to report a death?
6. My loved one passed away and was taken to the Medical Examiner’s facility. What do I do now?
7. What if I cannot afford to bury or cremate my loved one?
8. Is it necessary for me to identify my family member at the Medical Examiner’s Office (MEO)?

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1. What is the Adopt-A-Park Program?
2. What types of areas can be adopted?
3. How can you help?
4. How can I Adopt-a-Park?

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1. Where is park located?
2. What are the park hours?
3. What is the Day Use Fee? How do I pay?
4. How much is the camping fee?
5. What kind of camping is available?

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1. How do I register to vote?
2. What are the voter identification requirements at the polling place?
3. What type of ballot will I receive?
4. How can I verify if I am registered to vote?
5. Do I need to declare a party preference on my voter registration form?
6. Can I vote in a primary election if I am registered as an Independent (IND) or have no party preference?
7. Where do I go to vote?
8. How do I change my address, party affiliation, etc. on the voter registration records?
9. When will I receive my voter identification card?
10. I was made to vote a Provisional Ballot at the poll. What is a Provisional ballot?
11. Will my ballot count if it is a Conditional Provisional Ballot?
12. Who is qualified to vote early in an election?
13. Can I vote without going to the polling place on Election Day?
14. What does it mean to be on the Active Early Voting List?
15. When will I receive my early ballot?
16. Can I have my ballot mailed elsewhere, other than my mailing address?
17. What is the voter registration deadline?
18. Does it cost me anything to return my voted ballot by mail?
19. What can I do if I am unable to vote without assistance due to illness or disability?
20. What can I do if I am unable to go to my polling location on the day of the election due to illness or disability?
21. How do I request a ballot to be mailed to me?
22. How do I check on my voter registration?
23. How do I update my voter registration?
24. Where can I vote early?
25. What if I don’t want to vote by mail?
26. How do I find my polling place?
27. What identification do I need at the polling place?
28. Where can I drop off my ballot?
29. Do I have to put a stamp on my ballot?
30. What if I’m in the military or will be out of the country on Election Day?

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1. How is road maintenance and repair funded in Pinal County?
2. Do our property taxes pay for roads?
3. What would happen if the road maintenance fund expired in 2026?
4. What is pavement preservation?
5. What is the importance of pavement preservation?
6. Is the reauthorization of the road maintenance fund an increase?
7. Is the half-cent road maintenance fund the same as the transportation issue that was on the ballot in 2017 or 2022?

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1. What is a public defender?
2. How do I get a public defender?
3. What are some tips for working with my attorney?
4. Adult Clients - What else should I do while my case is pending?
5. Juvenile Clients - What else should I do while my case is pending?
6. Who makes decisions regarding my case?
7. What if I miss a hearing?
8. How do I contact the Public Defender's office?

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1. Should I discuss the alleged crime with the defendant?
2. Should I contact a victim, witness, or co-defendant?
3. Should I send letters directly to the judge or prosecutor?
4. Can I talk to the attorney?
5. What if I or a loved one am a victim?
6. How do I post bond?
7. What is a third party?
8. What about jail visitation?
9. What happens at a hearing?

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1. I have been estranged from the family member for many years, am I still responsible for their final arrangements?
2. If the county has completed a cremation, can I repay the county and then be able to keep get my loved one’s ashes?
3. What happens if I refuse to pay, or to return calls if my family member dies?
4. Does a person who is cremated by the county get a headstone?

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1. What are the symptoms of WNV?
2. How does it spread?
3. How soon do infected people get sick?
4. How is WNV infection treated?
5. What should I do if I think I have WNV?
6. What is the risk of catching WNV?

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1. A question often asked by the public in response to a bioterrorism event is: How can I prepare?
2. Are health department labs equipped / capable of doing testing?
3. Does every city have an adequate emergency response system, especially one geared for a bioterrorist attack? How quickly can it be implemented?
4. Are hospitals prepared to handle a sudden surge in demand for health care?
5. What should I do to be prepared?
6. With all this talk about possible biochemical agents, just how safe is our water? Should I be disinfecting my water just in case?

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1. How do I dispose of bulk trash in the county?
2. Does the county provide disposal services?

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1. What is the Pinal County Flood Control District?
2. What is the purpose of the Pinal County Flood Control District?
3. How is the Pinal County Flood Control District Funded?
4. What does the Pinal County Flood Control District regulate?
5. What is a local floodplain and how does it differ from FEMA floodplains?
6. The wash on my property is eroding or experiencing sediment deposition, what should I do?
7. I experienced property/structure damage from a flood, what assistance can the Pinal County Flood Control District provide me?
8. Who is responsible for maintenance of drainage facilities on or near my property?
9. There’s water in my retention basin, who comes out to help?
10. If I want to install a block wall or fence, are there any places I should avoid?
11. What is considered a wash?
12. Can I re-route a wash on my property?
13. What is required for building in a floodplain?
14. How far from a wash do I need to build my house? Why?
15. Is my property buildable?
16. I am looking at purchasing some property in Pinal County and need to know if it’s a good investment. Should I buy this property?
17. Can I install a culvert on a wash crossing my property? How big does the culvert need to be?
18. My neighbor filled in a wash, what can I do?
19. How much does flood insurance cost?
20. How much does an elevation certificate cost?
21. There is water ponding after recent rains and now we have mosquitos. Can you help us?
22. What is the best way to find out what flood zone a property is in?
23. I want to put in a shade structure for my animals. Does that require a flood plain use permit?
24. How much extra time is involved in permitting when a floodplain use permit is required?
25. The culverts under the roadway are blocked with debris. Who do I call to get them cleaned out?
26. The growth of vegetation in the wash is causing flows to be diverted. Does the Flood Control District clear out the vegetation?
27. I’ve lived here for 30 years and never seen it flood, how can I be in a floodplain?

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1. What is Right of Way?
2. What is My Legal Access to My Property?
3. What is an Easement?

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1. Why Isn't the County Maintaining My Road?
2. How Can I Get the County to Maintain My Road?
3. How Do I Find Out if the County Maintains My Road?
4. How Often Does the County Grade Roads?
5. How Can I Get My County Maintained Road Graded?
6. Who Maintains Alleyways?

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1. Can I Request a Speed Hump?
2. How Do I Get A Stoplight at My Intersection?
3. How Can I Request A Road Be Built or Paved?
4. What is Highway User Revenue Fund (HURF)?
5. I Pay County Property Taxes, Why Can't I Get Work Done?

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1. Where do I obtain a form for recording purposes?
2. How do I change the ownership of a piece of property?
3. What is an Affidavit of Real Property Value?
4. How do I record a document and how much does it cost?
5. How do I find existing easement(s) on my property?
6. What are the requirements for recording a business name?
7. I want to remove my personal information from public record, how do I do it and am I eligible?
8. What happens to my document when it is presented for recording?
9. How do I remove a decedent's name from my deed?
10. Can I search for recorded documents via the Internet?
11. How do I get copies of recorded documents?

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1. Recorded Documents
2. Affidavit of Property Value
3. Maps
4. Map Updates

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1. Subdivision plats or maps
2. Survey and all other maps
3. Subdivision Plat Maps and Land Survey Maps

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1. How do I order a police report?
2. Where do I register as a sex offender?
3. How do I obtain alarm permit forms or contact the Alarm Unit?
4. Can alarm fees be waived?
5. How do I file a complaint?
6. How do I retrieve my impounded vehicle?
7. What happens to narcotics after they have been seized by officers?
8. Someone I know was just arrested. Who do I call to find out where they were taken?
9. How do I get crime statistics?
10. What documents do I need to attend a Vehicle Impound Hearing?
11. I want to know if someone has been served an order of protection I filed. Who do I call?
12. I need to be fingerprinted for a job or for adoption, foster care; does the Pinal County Sheriff’s Office do public fingerprinting?
13. How do I request copies of photos?
14. How do I research sex offenders living in my community?
15. How do I get bond info or visitation?
16. Where do I get info on court dates or location?
17. I am the victim of internet fraud. How do I make a complaint?
18. How do I find employment opportunities?
19. I loaned my personal property to someone and they are refusing to return it. Who do I call?
20. How do I volunteer at Pinal County Sheriff's Office and what are the types of volunteer opportunities?
21. I think a loved one might be using methamphetamine. What signs do I look for? Who call I call?
22. How do I report the activity of illegal aliens / smuggling?
23. I wish to obtain a burn permit. What steps do I take?
24. How do I find out the status of my case? How do I give additional information on my case?
25. I would like to file a complaint on a Pinal County Sheriff’s Office employee. How do I do that?
26. How do I apply for the position of Reserve Deputy Sheriff?
27. The Sheriff’s Office took my property during an arrest; how do I get it back?
28. I have a court order for the release of my property; how do I make arrangements to pick up my property?
29. My vehicle was towed last night. Does the Sheriff's Office have it?
30. How do I pick up my vehicle from Sheriff's Office and is there a charge?
31. If my insurance company paid my claim and the property is recovered can I have it back?
32. What types of activity should I report?
33. Why does the operator keep asking me questions? If they just sent the police, they would find out all they need to know.
34. Why do they send the police even when I called back and told them everything was okay?
35. When I call the Communications Department, why do I get someone different every time?
36. Why won’t they let me talk to a deputy when I call in?
37. Do I have a warrant?
38. I’ve missed some payments on my court ordered fine and I probably have a warrant; how do I take care of it without being arrested?
39. I am currently receiving Social Security supplements or Veterans Benefits and
40. I know a certain person has a warrant for his/her arrest and I know where they can be found. What do I do?
41. My relative or friend is in your custody on a warrant out of another county or state, when are they going to be transferred to the other agency?
42. How do I apply for a posted position with Pinal County Sheriff’s Office?
43. What is the testing process for a Deputy Cadet?
44. What is the testing process for Detention Officer?
45. What forms do I need to complete prior to my interview with the Background Investigator?
46. What are Sheriff's Office's Human Resources hours of operation?
47. How do I contact the Sheriff's Office's Human Resources Department?
48. How do I obtain information on the Correctional Officer Retirement Plan System (CORPS)?
49. How do I obtain information on the Public Safety Retirement System (PSRS)?
50. How do I obtain information on the Arizona State Retirement for civilians/non-officers?
51. How long is the probationary period for new employees?
52. How do I obtain information about compensation and benefits?
53. What is the Family and Medical Leave Act (FMLA)?
54. How do I contact Pinal County’s insurance carrier?
55. Where can I obtain Flexible Spending Account information and forms?
56. How can I send an anonymous tip to the Narcotics Task Force?
57. Where can I find the Pinal County Noise Ordinance?
58. How do I reach a specific part of the Detention Center?
59. What do I do when I see an emergency vehicle running code (lights and siren) behind me?
60. How do I order an accident report?
61. How to recognize a Sheriff's Office Deputy for a job well done?

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1. How do I send mail to an inmate?
2. How do I send or provide money to an inmate?
3. How do I post a bond for someone?
4. Why do you need my family member’s insurance information?
5. Can my family member use our private physician while in jail?
6. Will my family member get adequate medical care while in jail?
7. Why are inmates made to pay for medical care?
8. Will my family member get to see a religious leader while in jail?
9. Will my family member get enough to eat while in jail?
10. How do I visit someone in Jail?
11. What are the visiting hours?
12. What identification do I have to have to visit?
13. Can I bring the children?
14. How old must someone be to visit?
15. How can I contact the Detention Center?
16. How do I get an emergency message to my family member in your custody?
17. What may I bring into the facility when I am visiting?
18. What is the proper dress code for visitation?
19. May I drop off clothing and food items for my family member?
20. How do I pick up my family members property?
21. If my family member has a complaint, how do they try to solve it?
22. What happens if our family member gets in trouble while in jail? Will they have to stay there longer?
23. What if my family member has an appointment with an outside physician while in jail?
24. What happens if a family member in jail is indigent “without money?”
25. What is the estimated time for an inmate’s release?
26. How can my family members contact me?
27. What are the requirements of the Work Release Program?
28. How do I self surrender?

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1. Start your application
2. Physical Agility Assessment
3. Take the written test
4. Preliminary Background Interview
5. Entry into ESOPH
6. Final Background Interview and Fingerprinting
7. Command Reviews Background
8. Conditional Offer (POLY/PSYCH/MEDICAL)
9. Command Interview
10. Official Offer and Start Date

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1. Who is eligible for a hearing?
2. Who can have the vehicle returned?
3. Where do I go to get a vehicle release?
4. My car was involved in a collision, and due to damage it is not drivable. Does it still have to have a valid registration before the police can release it?
5. What if someone other than the owner was driving the vehicle when it was impounded?
6. What if I own the vehicle but have not yet transferred the title into my name? Can I still get the vehicle back?
7. What will happen if I cannot claim my vehicle?
8. If the owner had a suspended license, can they get it back prior to the 30-day period if their license is restored to a valid status?
9. It is after the 30th day and my driver’s license is still suspended. Is there a way I can at least get my vehicle out of impound even if I can’t drive it?
10. What if I only have a driver’s license from another country?
11. Would I still have to pay fees and charges if the vehicle is released early to me?
12. At the end of the 30 days, can I just go to the towing company and get my vehicle?
13. If I am found "not guilty" on my criminal or traffic charges will that affect the impound of my vehicle?
14. Can I have a hearing about this impound if my vehicle was simply impounded for being illegally parked, the driver or I was arrested, or it was involved in a collision?
15. Do I need to have a hearing?
16. How long do I have to request a hearing?
17. How is the hearing conducted?
18. What will I have to prove in a hearing?
19. Is there a charge to have a hearing?
20. Do I need an attorney for the hearing?
21. What documentation must I bring with me to the Sheriff’s Office for the hearing to get the vehicle released?
22. The Sheriff’s Office towed my vehicle and I don’t agree with the reason it was towed. Who do I talk with about that?
23. What if I am selling the car, can the new owner or lien holder get a hearing?
24. My car was impounded. If I transfer ownership or add a new person or company onto the registration, can they have a hearing and get the car out early?
25. What are the impound yard hours?
26. Is there an "after hours" or "gate fee"?

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1. Step 1 - Start Your Application
2. Step 2 - Testing Date
3. Step 3 - Testing Day
4. Step 4 - Physical Agility Assessment
5. Step 5 - Written Test