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1. Do I need to submit a work request for minor maintenance tasks?

Yes. All repair tasks for facilities need to be documented as a historical maintenance record for the building. Therefore, all requests for work need submitted through a work request.

2. How do I request a Work Request if I work in a courthouse or a leased location?

Submit your work order request by email to Pima County Maintenance.

Specify the type of repair or maintenance work needed and request include the City, Building and Area/ Room, contact name and phone number.

Example: Light bulbs need to be changed in lobby, Building A, Florence Justice Complex. Contact Sandy at extension 1111.

3. How do I request a missing key or repair a broken lock on a piece of office furniture or a filing cabinet?

Contact the furniture manufacturer and request key or a new lock mechanism for the furniture needed. Provide the manufacturer with the number engraved on the lock to the furniture. Manufacturer will send customer replacement key or new lock mechanism - whichever is needed. There may be a cost associated and invoice can be paid by customers purchase card. Once the lock mechanism is received, submit a work request to Facilities to install.

4. Does Facilities Management provide tables and chairs for department meetings and events?

Facilities Management has a limited number of tables and chairs for use. There are 12 six foot folding tables and 25 folding chairs. Please keep in mind this furniture is in less than perfect condition but will serve its purpose. Request for items are on a first come, first serve basis and is at the discretion of Facilities with regards to availability, transportation and staff. Submit a work request through Maintenance Connection two weeks prior to the date when items are needed. Include pick-up date in request.

5. Our department wants to have furniture/staff/offices moved or relocated. Can Facilities Management assist us with our move?

Submit your move request through Maintenance Connection at least 3 weeks in advance - longer if possible. Your request should include:

• Desired move date
• List of furniture to be moved
• List of room numbers and staff to be moved
• Move to location (room, office, floor, building)
• Move from location (room, office, floor, building)

To prepare for move, please do the following:

• Remove all contents from desks, bookcases, credenzas, file cabinets, etc. scheduled to be moved. All furniture should be empty.
• Facilities does not move personal items; artwork, plants, radio's, etc.
• Put room number or staff name of the new location on the side of the box.
• Boxes should not exceed 50 pounds.
• Place packed boxes on the floor, do not block entrances to office with boxes. Many times furniture is moved first.
• Facilities does not provide boxes.
• Empty wastebaskets and recycle bins (if they are to be moved).
• Lock all drawers and file cabinets. If they cannot be locked, drawers must be taped shut.

Other items to consider:

• Contact IT to disconnect and move all computer, telephone, printers, copiers, etc.
• Contact the vendor for special office or lab equipment to be moved by outside vendor.
• Include in request list any white boards, shelves or other equipment/furniture that is fixed to the building/wall that need removed and reinstalled at new location.